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Frequently Asked Questions

1. The Video Quality and Conversion Guide
2. How can I add photos to my Nixplay frame with playlists online?
3. How can I use albums to add photos to my Nixplay frame online?
4. How can I add photos from social media to my Nixplay frame?
5. How can I see Google Photos on my Nixplay frame?
6. How can I send and receive photos to my Nixplay frame?
7. How can I share photos from Facebook, Instagram and Dropbox on my Nixplay frame?
8. What is the difference between an album and a playlist?
9. Can I connect my USB power cable to any USB power device?
10. How do I know my Nixplay Frame has the latest software updates?
11. How can I pair a Bluetooth device for the first time to my Seed Wave?
12. How can I install the Nixplay Frame Skill on my Alexa device?
13. Alexa is telling me to update my Frame. What now?
14. How can I unpair and re-set my Nixplay frame to its original factory settings?