Welcome.
How can we help?Popular Questions
Frequently Asked Questions
- How can I add photos to my Nixplay frame with playlists online?
- How can I use albums to add photos to my Nixplay frame online?
- How can I add photos from social media to my Nixplay frame?
- How can I see Google Photos on my Nixplay frame?
- How can I send and receive photos to my Nixplay frame?
- How can I share photos from Facebook, Instagram and Dropbox on my Nixplay frame?
- What is the difference between an album and a playlist?
- Can I connect my USB power cable to any USB power device?
- How do I know my Nixplay Frame has the latest software updates?
- How can I pair a Bluetooth device for the first time to my Seed Wave?
- How can I install the Nixplay Frame Skill on my Alexa device?
- Alexa is telling me to update my Frame. What now?
- How can I unpair and re-set my Nixplay frame to its original factory settings?
- CS Process: The Video Quality and Conversion Guide
- What is the difference between Nixplay WiFi Seed and Nixplay Smart Frames?
- How does Nixplay Extended Warranty work?
- What countries are covered with Extended Warranty?
- How do I know the status of my Extended Warranty claim?
- What is the warranty on my Nixplay or NIX frame?
Browse Categories
User Manuals for Existing Products
NIX Digital Frames
NIX Digital Photo Frames
NIX Advance Series
NIX Lux Series
Nixplay Wi-Fi Cloud Frames
Nixplay Smart Photo Frames
Nixplay Seed
Nixplay Seed Wave
Lola Smart Photo Frames
Nixplay Iris
Nixplay Original
Contact Us
Ways to contact us:
Live Chat
Mon - Fri
9am - 5pm, Central Time
9am - 5pm, Central Time
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Call Us
United States
+1 (855) 649 7529
+1 (855) NIXPLAY
Mon - Fri
9am - 5pm, Central Time
United Kingdom
+44 01784 605066
Mon - Fri
7AM - 5PM, GMT
Deutschland
+49 32 211 122362
Mo - Fr
07:00 - 16:00, CEST
United States
+1 (855) 649 7529
+1 (855) NIXPLAY
Mon - Fri
9am - 5pm, Central Time
United Kingdom
+44 01784 605066
Mon - Fri
7AM - 5PM, GMT

Deutschland
+49 32 211 122362
Mo - Fr
07:00 - 16:00, CEST
3
E-mail support@nixplay.com
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