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Frequently Asked Questions

1. WiFi Connection Simple Troubleshooting Guide's
2. What are the Nixplay Account common concern's?
3. Simple Troubleshooting Guide's for possible Hardware Issue
4. How can I send and receive photos to my Nixplay frame?
5. How do I know my Nixplay Frame has the latest software updates?
6. How can I pair a Bluetooth device for the first time to my Seed Wave?
7. How can I install the Nixplay Frame Skill on my Alexa device?
8. How can I unpair and re-set my Nixplay frame to its original factory settings?
9. Nixplay Plus Features
10. How do I activate my Nixplay Plus Membership?
11. 3-month Nixplay Plus gift voucher
12. How does Nixplay Lifetime Warranty work?
13. How do I make a Lifetime Warranty claim?
14. What countries are covered with Lifetime Warranty?
15. How do I know the status of my Lifetime Warranty claim?
16. How can I cancel my Nixplay Plus membership?
17. What happens to my content if I cancel my Nixplay Plus Membership?
18. What is the warranty on my Nixplay or NIX frame?