Welcome. How can we help?

Frequently Asked Questions

  1. The Video Quality and Conversion Guide
  2. How can I add photos to my Nixplay frame with playlists online?
  3. How can I use albums to add photos to my Nixplay frame online?
  4. How can I add photos from social media to my Nixplay frame?
  5. How can I see Google Photos on my Nixplay frame?
  6. How can I send and receive photos to my Nixplay frame?
  7. How can I share photos from Facebook, Instagram and Dropbox on my Nixplay frame?
  8. What is the difference between an album and a playlist?
  9. Can I connect my USB power cable to any USB power device?
  10. How do I know my Nixplay Frame has the latest software updates?
  11. How can I pair a Bluetooth device for the first time to my Seed Wave?
  12. How can I install the Nixplay Frame Skill on my Alexa device?
  13. Alexa is telling me to update my Frame. What now?
  14. How can I unpair and re-set my Nixplay frame to its original factory settings?

Browse Categories

User Manuals for Existing Products

NIX Digital Frames

Nixplay Wi-Fi Cloud Frames

Contact Us

Ways to contact us:

2 Call Us

United States
(855)-649-7529
(855)-NIXPLAY

Mon - Sat
9am - 5pm, Central Time

United Kingdom
01784-605066


Mon - Fri
7am - 5pm, GMT

Deutschland
+49 32 211 122362


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