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Frequently Asked Questions

1. WiFi Connection Simple Troubleshooting Guide's
2. What are the Nixplay Account common concern's?
3. Simple Troubleshooting Guide's for possible Hardware Issue
4. How do I know my Nixplay Frame has the latest software updates?
5. How can I pair a Bluetooth device for the first time to my Seed Wave?
6. How can I install the Nixplay Frame Skill on my Alexa device?
7. How can I unpair and re-set my Nixplay frame to its original factory settings?
8. Nixplay Plus Features
9. How do I activate my Nixplay Plus Membership?
10. 3-month Nixplay Plus gift voucher
11. How does Nixplay Lifetime Warranty work?
12. How do I make a Lifetime Warranty claim?
13. What countries are covered with Lifetime Warranty?
14. How do I know the status of my Lifetime Warranty claim?
15. How can I cancel my Nixplay Plus membership?
16. What happens to my content if I cancel my Nixplay Plus Membership?
17. What is the warranty on my Nixplay or NIX frame?