The first step is to report the problem to us so we can get started on your Service Request.
Please reach out to us on
- USA: (855)-649-7529
- UK: 017840605066
- DE: +49 32 211 122362
Please have the following details to hand:
- Your order number
- Your frame model number
- Your frame serial number
- Your original shipping address
One of our support agents will contact you regarding the action to be taken. The more vital information you provide, the faster we can get your problem sorted out.