This article also answers the questions:
- I’ve lost my remote control. How can I get a new one?
- How can I replace my remote control?
- How can I replace my power adapter?
- How can I replace my frame stand?
If your accessories like remote, power adapter or stand are broken or lost, please feel free to contact our Customer Support team.
Please have the following information to hand:
- Order Number
- Model of your frame
- Serial number
- Part needed
- Reason for lost or broken part
- Full Name
- Original Shipping address