At Nixplay, we help you to connect with moments and memories. We understand that such intimacy requires full transparency and security in both our hardware and software.
As a company that is heavily focused on US markets, Nixplay complies with the Federal Communications Commission (FCC) regulations and has registered all consumer product lines with the following IDs: FCC ID 2ABC5-W0805 External-Photos, 2ABC5 W0805, 2ABC5-W0805, 2ABC5-WO8O5, 2ABC5-W080S, 2ABCS-W080S.
This means that our products are vigorously tested in a lab, with results published. Additionally, Nixplay has had all product related collaterals and accessories scrutinized by the FCC and available on their digital database. Specifically, this relates to the wireless operating frequency (including strength), photos of the device, user manuals for the device, and SAR reports on the wireless emissions. This allows us to guarantee that all aspects across our product lines are of quality and consumer ready.
Nixplay regards your safety and security throughout the product life cycle, starting from the factory floor. All firmware updates come from authorised Nixplay servers and are signed with a private key, preventing tampering with packaged content. Third party components that could communicate with unauthorised servers are not included in the firmware. Nixplay does not expose itself to public access through user routers and the only way of hacking into the frame is if the user’s router or PC had been compromised. As new product lines are developed with WiFi and photo sharing capabilities, we have made sure than any exposure to third-party operating systems is obsolete through WebSockets that allows for encrypted two-way communication between the user’s frame and our server.
Our frames do not contain any voice processing components, neither in the hardware or software and only monitors sound level threshold used to wake up the device. There is no sound data ever stored on the device or being transmitted out of device for sound detection. Other data such as photo information is retrieved from the Nixplay servers over an encrypted channel.