A video guide that runs through the set-up of you WiFi Cloud Frame.
I have bought a frame that supports the cloud app, where can I get it? If your frame is brand new, please go to www.nixplay.com and tap "Activate my Frame". Follow the steps and create an account, from there you can manage your frame. You can also download the Nixplay app from your iPhone's App Store and Android's Play Store.
Can I take advantage of the cloud platforms if I don't own a frame? If you have the Nixplay Cloud app downloaded, you will be able to do so by logging into your account. If it's linked to the same frame, it's linked real-time, then you may update your playlists and albums. If you want to send a photo to your friend's frame, click the navigation on the top and tap 'Friends'.
Can I update my photos on the cloud whilst offline? No, you can only update the content on the cloud when it's connected to WiFi. However, you can continue to enjoy displaying the photos currently in your account even if you're offline.
How safe is my account on the Frame Cloud? Nixplay takes your security as our priority. Having an intimate product that shares personal moments means that we take the security of our users very seriously. This means that there are no third parties involved in any of our network infrastructure.
Firmware updates come from authorized Nixplay servers and are signed with a private key preventing tampering with package content. Third party components that could communicate with unauthorized servers are not included in the firmware.
Behind the Frame: Nixplay's Cloud Frame in Context
Since the turn of the decade, cloud technology has been at the forefront of discussion and a driver of business transformation. Simultaneously, this has been driving a personalization of services, in part through OTT (over the top) solutions.
Nixplay understands these trends and strives to supply consumers with the most forward-looking technology possible. As we continue to develop and launch cloud-based product lines, we aim to create much more than a frame, but a revolution in the art of creating moments and memories. By investing into a cloud frame platform that house unique frames, such as Nixplay's Iris and Lux.
Beyond the clouds, Nixplay pushed out a powerful tool through its Cloud Frame app on mobile. This increased connectivity has allowed users to upload, manage and control your frame as long as there is a WiFi network in range, anywhere and at anytime. It's quick and easy use makes it an increasingly attractive proposition to users that were even pessimistic at first.
All latest releases of Nixplay Seed contain the technology, helping to create priceless memories.
Still Need Help? If you still need assistance, please feel free to email us, email@example.com and we will get back to you within 48 hours.