What is the warranty on my Nixplay or NIX frame? Ryan Ducie Updated July 12, 2019 03:18 Follow In this Article: An up-to-date warranty is available here. An up-to-date returns policy is available here. Related articles My digital photo frame has stopped working and may still be under warranty. What can I do? My Nixplay frame screen is black/blank. What can I do? Contact Us User manual for NIX Advance Series (X08E, X08G, X10G, X10H, X12D & X15D) Is my warranty still valid if I purchased my frame on eBay?