What is the warranty on my Nixplay or NIX frame? Ryan Ducie Updated February 03, 2020 13:30 Follow In this Article: An up-to-date warranty is available here. An up-to-date returns policy is available here. Related articles My digital photo frame has stopped working and may still be under warranty. What can I do? My Nixplay frame screen is black/blank. What can I do? Contact Us The screen on my Nixplay frame flickers from time to time. How can I fix this? Is my warranty still valid if I purchased my frame on eBay?