Here are some things you can try if your Nixplay frame is restarting or rebooting automatically:
- Your frame’s Motion Sensor and/or Sleep Functions might be enabled. These features help your frame save power by automatically turning it on or off. Find out how to adjust your frame’s Motion Sensor and Sleep Schedule here.
- Your frame might not be securely plugged into a wall socket. Check if your frame’s power adaptor is securely plugged in. You can also try plugging your frame into a different power outlet.
- Perform a hard reset/factory reset by following these instructions.
If the problem persists, please contact us.