Non-Wifi Frames
- Check if the memory device causes the issue
- Perform a no memory power cycle, check if the issue will happen if there is no memory device connected to the frame
- If the screen does not flicker without a USB/SD card connected to the frame, try a different memory device
- If the same issue copy the link of this article then send an email to support@nixplay.com aSeed Frame Reset Stepsnd paste the link on the email.
Wifi Frames
Original and Edge Frames Wifi frames that have a USB/SD Card Slot Only
- Check if the memory device causes the issue the screen does not flicker without a USB/SD card connected to the frame, try a different memory
- Go to the frame menu or settings page and check if the screen is still flickering.
- If the same issue copy the link of this article then send an email to support@nixplay.com and paste the link on the email.
Seed Frames
- Observe if the Seed frame with the USB end power cord has the same issue by plugging it into a computer.
- Go to the frame menu or settings page and check if the screen is still flickering.
- Try resetting the frame. Reset Steps
- If the same issue copy the link of this article then send an email to support@nixplay.com and paste the link on the email.
Smart and Touchscreen frames
- Observe if the Seed frame with the USB end power cord has the same issue by plugging it into a computer.
- Go to the frame menu or settings page and check if the screen is still flickering.
- Try resetting the frame. Reset Steps
- If the same issue copy the link of this article then send an email to support@nixplay.com and paste the link on the email