Kindly note that only items purchased directly from the Nixplay Shop can be returned to Nixplay.
For products purchased from any of our third-party vendors (including but not limited to Amazon, Newegg, Walmart, and Best Buy) items must be returned in accordance with that store's respective return and refund policies.
For items purchased from Nixplay.com, you can return your items within 30 days of the item purchase date.
Please use this link to initiate your return request using your order id and email used for purchase.
Once your return is submitted, we will follow up with detailed instructions to complete your return.