We only provide a Lifetime warranty for purchases made within the following countries:
- USA
- Canada
- Japan
- UK
- EU
If you purchase from any of these countries but use the frame in a different country, and require the Lifetime warranty service, you will be responsible for the shipping costs back to the country where the Product was originally purchased.
We will also be unable to ship a replacement or repaired Product to any country outside of the USA, Canada, Japan, UK, or EU Countries, where it was first purchased.