Nixplay Wi-Fi Cloud Frames

Account management

• How can I cancel my Nixplay Plus subscription?
• How can I delete my Nixplay account and all personal data stored by the company?
• How can I re-set my Nixplay account password if I've forgotten it?
• How is storage being used on the Nixplay Cloud and on Nixplay Frames?
• I am a first-time user. How can I create a Nixplay account?
• Is the Nixplay App compatible with Android P?

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Photo management

• How can I add photos to my Nixplay frame with playlists online?
• How can I use albums to add photos to my Nixplay frame online?
• How can I add photos from social media to my Nixplay frame?
• How can I see Google Photos on my Nixplay frame?
• How can I send and receive photos to my Nixplay frame?
• How can I share photos from Facebook, Instagram and Dropbox on my Nixplay frame?

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Accessories

• Can I connect my USB power cable to any USB power device?
• How to use the Iris woven cable stand (video)
• Which Nixplay frames are wall-mountable?

Friends

• How can I add friends and receive/send photos with them?
• How do I remove my friend's or my name from being shown on the upper left corner of my frame?
• How can I manage photos being sent by my friends?
• How can I 'unfriend' or remove a friend from my Friends list?

Software

• How do I know my Nixplay Frame has the latest software updates?
• How can I get the latest software on older Wi-Fi frames (performing a factory reset)?

Bluetooth

• How can I pair a Bluetooth device for the first time to my Seed Wave?
• Why is the video audio on the Seed Wave muted when I stream music over Bluetooth?
• How can I control the volume of the audio/music streaming over Bluetooth?
• What is causing the audio to stutter or the Bluetooth connection to drop?
• How many Bluetooth devices can I connect to the Seed Wave at the same time?
• Can I transfer files or stream videos via Bluetooth to the Seed Wave?

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User Manuals

• User manual and quick start guide for Nixplay Iris
• User manual for all Nixplay Seed frames
• User manual for Nixplay Edge 8-inch (W08C) and 13-inch (W13A)
• User manual for Nixplay Original 12-inch (W12A) and 15-inch (W15A)
• User manual for Nixplay Original 18-inch (W18A)

Alexa and your Nixplay Frame

• How can I install the Nixplay Frame Skill on my Alexa device?
• Alexa is telling me to update my Frame. What now?
• What Alexa Commands can my Nixplay Frame do?

Settings

• How can I unpair and re-set my Nixplay frame to its original factory settings?
• How can I activate the Hu-Motion Sensor and Sleep functions?
• How can I change my password or registered email address?
• How can I connect my Nixplay frame to a public Wi-Fi network (Hotspot)?
• How can I connect my Nixplay frame to Wi-Fi?
• How can I set the time and/or the timezone on my frame?

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