General

Nixplay Plus Subscription

• What is Nixplay Plus?
• How does Nixplay Extended Warranty work?
• How can I cancel my Nixplay Plus subscription?

Fuji Prints

• How long do I have to contact Nixplay if I have a physical problem with my Fujifilm Print?
• What is Fuji Prints on the Nixplay App?
• Nixplay Quality Commitment to Printed Photos
• FujiFilm Privacy Policy
• FujiFilm Terms & Conditions

General enquiries

• What is the difference between Nixplay WiFi Seed and Nixplay Smart Frames?
• My Nixplay Frame is Stuck on Loading. How Can This Be Fixed?
• What is the screen protector for?
• What is the Difference Between NIX, Nixplay, and Nixplay Signage?
• How can I pay for my purchase with Affirm?
• What is the returns policy?

See all 13 articles

Warranty

• What is the warranty on my Nixplay or NIX frame?
• My digital photo frame has stopped working and may still be under warranty. What can I do?
• Is my warranty still valid if I purchased my frame on eBay?