General enquiries
- What is the difference between Nixplay WiFi Seed and Nixplay Smart Frames?
- I Can’t Find Anything About My Problem On The Nixplay Knowledge Base. How Can I Create A Support Ticket?
- My Nixplay Frame is Stuck on Loading. How Can This Be Fixed?
- What is the screen protector for?
- What is the Difference Between NIX, Nixplay, and Nixplay Signage?
- How can I pay for my purchase with Affirm?
- What is the returns policy?
- My remote control doesn't appear to be working. What should I do?
- Do NIX and Nixplay frames require batteries?
- Contact Us
- How can I open the battery panel on NIX and Nixplay remote control units?
- How private and secure is my frame?
- How can I get a replacement or spare part?