General enquiries
- What is the returns policy?
- How does 'My Nixplay Rewards' work?
- My remote control doesn't appear to be working. What should I do?
- Do NIX and Nixplay frames require batteries?
- Contact Us
- How can I open the battery panel on NIX and Nixplay remote control units?
- How private and secure is my frame?
- How can I get a replacement or spare part?